- Acceptance of Terms
By accessing or using the website of The Ministry of Storage (“we”, “us”, “our”), you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use the Site or services.
- Description of Services
We provide self-storage unit rental services, including:
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- Online unit availability browsing and reservation
- Online rental application and lease execution
- A customer portal for managing accounts
- Online payment processing and automatic billing
- User Eligibility
You must be at least 18 years old to use our services. You represent that all information provided is accurate and complete.
- Tenant Portal and Payment Terms
You may access your rental account through a secure portal to:
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- View account status and unit details
- Pay rent electronically via credit card, debit card, or ACH
- Set up recurring payments
- Access documents or messages
By using the portal, you authorize us to process your selected payment method in accordance with your account settings.
- Fees and Auto-Renewals
Your storage rental agreement may include automatic monthly renewals. You are responsible for ensuring timely payments. Late fees and other charges may apply as set forth in your lease agreement.
- Privacy and Data Security
We use commercially reasonable measures to protect your data. Please review our Privacy Policy for details on how we handle personal information.
- Intellectual Property
All content, logos, and materials on our Site are the property of The Ministry of Storage and protected under intellectual property laws. You may not use or reproduce them without written permission.
- Limitation of Liability
We make no guarantees about the Site’s uptime or uninterrupted access. We are not liable for damages arising from delays, system outages, lost data, or third-party service interruptions (e.g., payment gateways).
- Dispute Resolution
All disputes arising from your use of this Site or our services will be governed by the laws of the state where The Ministry of Storage is headquartered and resolved in that state’s courts.
- Modifications
We reserve the right to update or modify these Terms at any time. Continued use after changes are posted constitutes your agreement to the updated terms.